Client stories

JBC's approach centered on enhancing workforce capabilities by focusing on functional and technical skills aligned with the organization's strategic direction. We collaborated with the leadership team to establish a skills-based workforce planning process that encompassed current and future skill requirements, identified skill gaps, and devised data-driven solutions to address those gaps.

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Our emphasis was on identifying, gathering, and analyzing skills at both the organizational and team levels, leveraging assessments from staff and managers. This comprehensive approach provided a deeper understanding of the proficiency levels of the existing staff.

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By utilizing data-driven insights, we efficiently identified critical skills gaps and assessed the potential risks of not addressing them. This allowed us to formulate action plans to mitigate the impact, resulting in a more systematic approach to external recruitment and development.

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Based on our analyses, we collaborated with the organization to create a four-year workforce plan that emphasized retaining high potentials and high performers. Through a focus on internal talent development, the organization established a robust talent pipeline to meet its growth targets. Tailored learning and development initiatives, based on identified skills, facilitated reskilling and upskilling of staff.

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Harnessing the power of data enabled the organization to unlock the full potential of its current workforce. This data-driven approach empowered the leadership team to effectively manage and source talent while engaging in insightful conversations with staff about their development needs. The creation of a supportive environment facilitated staff in learning new skills and transitioning to new roles with confidence.